Cancellation & Refund Policy
1. Appointment Cancellation
Timing: Patients may cancel or reschedule appointments up to 12 hours before the scheduled time without any charge.
Late Cancellation / No-Show: Cancellations made less than 12 hours in advance or no‑shows will incur the full consultation fee.
2. Refund Eligibility
Consultation Fees: If payment has already been made for an appointment and it’s eligible for cancellation (i.e. eligible window above), a full refund will be processed within 7 business days.
3. Refund Process
Request Submission: Submit cancellation and refund requests via:
Phone: +91-9911321083
Processing Time: Once approved, refunds are initiated via the original payment mode within 7 business days.
Confirmation: You will receive confirmation via email once the refund is processed.