Privacy Policy

At Dr. Sourav Chakraborty’s Clinic, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our ENT clinic, use our services, or interact with us.

 

1. Information We Collect

We collect the following types of information:

  • Personal Identification Information: Name, date of birth, contact details (phone number, email address, mailing address), emergency contact information.

  • Medical Information: Health history, symptoms, diagnosis, treatment plans, test results, and other clinical data relevant to your care.

  • Appointment and Billing Information: Appointment dates, payment details, insurance information, and billing records.

  • Communication Data: Records of correspondence, including phone calls, emails, and in-person conversations.

  • Technical Data: If you use our website or patient portal, we may collect IP addresses, browser type, and browsing activity for security and analytics.

 

2. How We Use Your Information

Your information is used for:

  • Providing medical care and treatment.

  • Scheduling and managing appointments.

  • Processing payments and insurance claims.

  • Communicating with you regarding your care and clinic updates.

  • Complying with legal and regulatory requirements.

  • Improving our services and clinic operations.

 

3. How We Protect Your Information

We implement strict security measures to protect your personal data, including:

  • Secure storage systems and encryption.

  • Access controls limiting information to authorized personnel.

  • Regular staff training on privacy and confidentiality.

  • Compliance with relevant healthcare privacy laws, such as HIPAA (if applicable).

 

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Healthcare providers involved in your care.

  • Insurance companies for claim processing.

  • Legal authorities when required by law.

  • Service providers who support our clinic operations under strict confidentiality agreements.

 

5. Your Rights

You have the right to:

  • Access and obtain a copy of your medical records.

  • Request corrections to your personal information.

  • Request restrictions on certain uses or disclosures.

  • Withdraw consent for certain uses (subject to legal limitations).

  • Receive a copy of this Privacy Policy upon request.

To exercise these rights, please contact us at +91-9911321083, +91-9560873222.

 

6. Cookies and Website Privacy

Our website uses cookies to enhance user experience and gather anonymous analytics data. You may disable cookies through your browser settings, but this may affect website functionality.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Dr Sourav Chakraborty
MBBS, MS – ENT
Consultant Ent Surgeon, Head and Neck Surgeon,
Allergy & Vertigo Specialist

Address: ARTEMIS LITE HOSPITAL, A-1, CV Raman Marg, near Indian Overseas Bank, Friends Colony, New Friends Colony, Delhi

Phone: +91-9911321083, +91-9560873222

Email: consult@drsouravchakraborty.com

Thank you for trusting Dr. Sourav Chakraborty’s Clinic with your care. Your privacy matters to us.