Terms and Conditions

Please read these Terms and Conditions carefully before using the services of Dr. Sourav Chakraborty ENT Clinic. By visiting our clinic or using our website, you agree to be bound by the following terms:

 

1. Medical Disclaimer

  • Our clinic provides professional ENT medical care, including consultations, diagnostics, and treatments.

  • The information provided during consultations or on our website is for general guidance and should not be considered as medical advice without a formal appointment and examination.

 

2. Appointments

  • Appointments can be scheduled via phone, or in person.

  • Patients are expected to arrive on time. A delay of more than 15 minutes may require rescheduling.

  • The clinic reserves the right to reschedule or cancel appointments due to emergencies or unforeseen circumstances.

 

3. Cancellations & No-Shows

  • Cancellations must be made at least 24 hours in advance.

  • Repeated no-shows may result in refusal of future bookings or prepayment requirements.

 

4. Payments & Fees

  • All consultation, diagnostic, and procedure fees must be paid at the time of service.

  • We accept cash, UPI, and selected credit/debit cards.

  • Any insurance coverage must be confirmed prior to treatment. The patient is responsible for non-covered services.

 

5. Privacy & Confidentiality

  • We maintain strict confidentiality of all patient information in compliance with [insert applicable law – e.g., Indian Medical Council Regulations or HIPAA if in the US].

  • Your personal and medical information will never be shared without consent, except as required by law.

 

6. Website Usage

  • The website content is for general informational purposes only.

  • We are not responsible for inaccuracies or outdated information.

  • Unauthorized copying or distribution of website material is prohibited.

7. Patient Responsibilities

  • Patients must provide complete and accurate medical history.

  • Patients are expected to follow prescribed treatments and attend follow-up appointments.

  • Abuse or misconduct toward staff or other patients will not be tolerated.

8. Emergency Services

  • Our clinic does not offer emergency medical services. In case of an emergency, contact the nearest hospital or emergency medical service immediately.

9. Modification of Terms

  • The clinic reserves the right to update or modify these Terms at any time without prior notice. Please review periodically for any changes.

10. Contact Information

For questions regarding these Terms and Conditions, please contact:

Dr. Sourav Chakraborty ENT Clinic

Dr Sourav Chakraborty
MBBS, MS – ENT
Consultant Ent Surgeon, Head and Neck Surgeon,
Allergy & Vertigo Specialist

Address: ARTEMIS LITE HOSPITAL, A-1, CV Raman Marg, near Indian Overseas Bank, Friends Colony, New Friends Colony, Delhi

Phone: +91-9911321083

Email: consult@drsouravchakraborty.com